1. Services Provided

We provide coaching and educational services to support individuals with chronic pain and related conditions. Our approach focuses on nervous system regulation, somatic movement, mindfulness, and related techniques. Please note that our services are training-based, not medical treatment. We do not diagnose or treat medical conditions and recommend consulting a licensed healthcare provider for medical advice or emergencies.

2. Eligibility

To use our services, you must:

• Be at least 18 years old or have parental/guardian consent.

• Not use our services for unlawful or unauthorized purposes.

3. Payment and Subscriptions

We offer a subscription-based model that includes one-on-one coaching, daily follow-ups, and access to online resources. By subscribing:

• You agree to pay the fees associated with your selected plan.

• Payments are processed through a secure payment gateway. We are not responsible for any third-party payment issues.

• Subscriptions automatically renew unless canceled in accordance with our cancellation policy.

4. Cancellation and Refund Policy

• You may cancel your subscription at any time through your account settings.

• Refunds are not provided for partially used billing cycles.

• In exceptional circumstances, such as medical emergencies, refunds may be considered on a case-by-case basis at our discretion.

5. Disclaimer

Our services are educational and supportive in nature. Results vary depending on individual circumstances, and we do not guarantee specific outcomes. The information provided on our website and during coaching sessions is not a substitute for professional medical advice, diagnosis, or treatment.

6. User Responsibilities

By using our website and services, you agree to:

• Provide accurate and complete information about yourself when requested.

• Avoid sharing login credentials or accessing another user’s account.

• Not engage in any behavior that disrupts or harms our services or other users.

7. Intellectual Property

All content on our website, including text, images, videos, and educational materials, is the property of [Your Website Name] and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

8. Confidentiality

We respect your privacy and confidentiality. Any information shared during coaching sessions will remain private and only shared among team members as necessary for a holistic approach to your care. Please review our [Privacy Policy] for more details.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount paid by you for services during the 12 months preceding the claim.

10. Changes to Terms

We may update these Terms at any time. Changes will take effect immediately upon posting to our website. By continuing to use our services after changes are posted, you agree to the revised Terms.

11. Governing Law

These Terms are governed by the laws of England, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts of England.

12. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: hi@chronicconditionsclinic.com

• Phone: +44 207 624 147, +55 322 790 4912